Terms & Conditions / Shipping.
The sale of products on our website montorsiboutique.com is governed by these Terms & Conditions.
The products purchased on montorsiboutique.com are sold directly by Montorsi Giorgio S.r.l. with registered office in Via Emilia Centro 87 in Modena - Italy. VAT no. 01642660367. If you need further assistance or information, you can contact our customer service by clicking the Contact us button at the bottom of the page.
1. Our trade policy.
1.1 The Seller carries out its e-commerce activity exclusively towards its end users who have reached the age of majority and who are "consumers".
1.2 When we speak of "consumer" we refer to any natural person who acts on montorsiboutique.com for purposes not related to his own commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer" we invite you to refrain from concluding commercial transactions on montorsiboutique.com.
1.3 In consideration of its commercial policy, the Seller reserves the right not to accept proposals for purchase orders from subjects other than the "consumer" or in any case proposals for purchase orders that do not comply with its commercial policy, such as, for example , order proposals for which there is a report, or suspicion, of fraudulent or illegal activity. In such cases, the Seller will notify the user of the non-acceptance of the order proposal. All order proposals sent to the Seller and returns made by users must also correspond to normal consumption needs.The Seller therefore monitors the number of order proposals sent and returns made.
1.4 These General Conditions of Sale exclusively regulate the sending of purchase order proposals for products available on montorsiboutique.com by the user and the acceptance of the same by the Seller.
2. Information aimed at concluding the contract with the Seller pursuant to Legislative Decree 9 April 2003, n. 70.
2.1 To conclude the purchase contract for one or more products on fashionstore-montorsi.com, you must electronically send a purchase order proposal to the Seller by filling in the form available on fashionstore-montorsi.com and following the relevant instructions.
2.2 Before sending the order proposal, we remind you to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal.
2.3 On the confirmation page of the order proposal, we will provide you with summary information about the essential characteristics of each product indicated in your order proposal, the price (including all applicable taxes or duties) and the shipping costs.
2.4 The transmission of the order proposal to the Seller constitutes a binding purchase proposal for the user.
2.5 Once your order proposal has been sent, you will receive an automatic e-mail from the Seller to confirm receipt of your order proposal. Receipt of the aforementioned email does not constitute acceptance of your order proposal.
2.6 The contract is concluded when your order proposal is accepted by the Seller.
2.7 The Seller may not accept your purchase order proposals that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not accepted your purchase order proposal, specifying the reasons. If the products, presented on montorsiboutique.com, are no longer available or on sale at the time of receipt or processing of your purchase order proposal, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) days starting from the day following the one in which you have sent your order proposal to the Seller, any unavailability of the products. If you have already paid the price for the products, the Seller will reimburse, without undue delay, what you have already anticipated and the sales contract will be considered terminated.
2.8 We remind you that, with the electronic transmission of the order proposal, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller. If you do not agree with some of the terms indicated in the General Conditions of Sale, we invite you not to submit your order proposal for the purchase of the products for sale on montorsimodena.com.
2.9 By submitting the order proposal, you confirm that you also know and accept the additional information contained in montorsiboutique.com.
3. Guarantees and indication of product prices.
3.1 The Seller only sells luxury and top quality branded products. These products are purchased directly by the Seller from fashion houses, manufacturers and retailers carefully selected for their rigorous quality controls.
3.2 The Seller does not sell used, irregular or inferior quality products to the corresponding standards offered on the market.
3.3 The essential characteristics of the products are presented on montorsiboutique.com within each product sheet. However, the images and colors of the products presented on montorsiboutique.com may not correspond to the real ones due to the Internet browser and monitor used.
3.4 Product prices may be subject to updates. Make sure of the final sale price before submitting the related order proposal.
3.5 All products come with an identification tag.
3.6 All products sold by montorsiboutique.com are covered by the legal guarantee of twenty-four (24) months for lack of conformity, in accordance with the applicable law. The lack of conformity of the product must be communicated to the Seller within two (2) months of its discovery. The lack of conformity can be communicated to the Seller by contacting Customer Service. In the event of a lack of conformity, you have the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively burdensome, you will be entitled to a reduction in the price paid or the termination of the sales contract, pursuant to art. 130 of the Consumer Code.
4.1 The payment of the price of the products and the relative shipping and delivery costs is made through PayPal Europe or Wix Payments. In no case will you be charged costs higher than those actually incurred by the Seller.
4.2 To obtain information on PayPal click the link https://www.paypal.com/it/home.
5. Refund times and methods.
5.1 The refund due, in whole or in part, is activated by the Seller as quickly as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verifying the correct execution of the your right of withdrawal and verification of returned products.
5.2 The Seller makes the refund using the same payment method you used for the purchase of the returned products.
6.1 Deliveries are normally made within 3/5 working days for orders placed from Monday to Friday before 11.00. For Basilicata, Campania, Calabria, Puglia, Sicily and Sardinia, delivery may take a few additional days. Deliveries are made by Mail Boxes and affiliated couriers such as DHL & FedeEx. For any doubt or problem, write to Customer Service at firstname.lastname@example.org.
7. Modification and updating.
7.1 The General Conditions of Sale are amended from time to time by the Seller also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on montorsiboutique.com.